Frequently Asked Questions
Here are the answers to the common questions about our place. If you have any additional questions, please feel free to contact us.
Q: What is your cancellation policy?
Q: How close are you to Zion National Park?
Q: Do you offer internet access to guests?
A: Yes, our guests can enjoy a free Wi-Fi access to the Internet. We will give you the login information when you check-in.
Q: Is there cell phone coverage at the house?
Q: How big is Rockville, Utah?
A: Rockville is a quiet little town right next to Springdale. It is a bedroom community of about 250 residents, and unlike Springdale, there is no commercial activity here. If you want to stay in a true country-style town, away from commercial noise and crowd, Rockville is the perfect choice.
Q: Where is the nearest restaurant?
Q: How close are you to the highway?
Q: What forms of payment do you accept?
A: We accept all major credit cards: Visa, MasterCard, Discover, American Express (no debit cards, sorry), and cash (US dollars only).
Q: What are the check-in and check-out times?
Q: What time is breakfast served?
A: We serve breakfast between 6:30 a.m. and 9:30 a.m. Times may be adjusted seasonally.
Q: What if I have special dietary needs?
Q: Is your home wheel-chair accessible?
Q: May I smoke in the room or house?
Q: Is there air conditioning in the house?
Q: Do you allow small children as guests?
A: We love children, unfortunately our insurance policy does not allow us to have guest under the age of 8. There are other lodging facilities in our area which do accept families with children, please contact us and we may help you find a suitable place to stay.
Q: Do you allow pets in the house?
Q: Who are the hosts?
A: We are the Tyler’s, Garth and Heather. We are excited to have you come stay with us. You can read about our backgrounds on our About Us page.