By reserving or renting a room at The Tyler Inn at Zion, you agree to the following policies, terms, and conditions.

Check in / Check out

The check-in time is after 4:00 p.m. Check-out is by 11:00 a.m. Please contact us to coordinate any early or late arrival times. Please note that we are in the Mountain Time zone, one hour ahead of Las Vegas and Los Angeles.

Credit card authorization is required to reserve a room

Your card will only be charged upon your arrival. By asking us to reserve a room you give authorization to charge your card in case of cancellation, as detailed below. 

Cancellations of and changes to the reservations:

We are a very small facility (we have only four guest rooms), and that forces us to be rather restrictive in our cancellation policy. Thank you for your understanding!

MORE THAN 2 WEEKS – Any reservation must be cancelled or changed no later than two weeks in advance before the check-in time (4 p.m. Mountain Time on the arrival date). 

LESS THAN 2 WEEKS but more than 2 days – If you cancel within the two weeks, you will be charged the first night’s rate. If you change your reservation to reduce the number of nights or move them to a different arrival date, we reserve the right to charge your credit card for the first nights rate.

LESS THAN 48 HOURS – NO REFUNDS are available if you cancel or make a change within 48 hours of your check-in time, unless we’re able to rebook the room.  This includes any “no-shows.”

Miscellanious Policies and Rules for our Guests

We are not responsible for accidents, injury, or loss of property of any kind. Please make sure your door completely closes.

Please don’t put your shoes on tables or on beds. Please don’t clean your shoes with towels or wash them in your bathroom. We have a special shoe washing station outside. Please don’t use the towels to take off your makeup, we have makeup remover towelettes available.

This is a desert, please don’t waste water. Water is the most precious natural resource, and it is very scarce in our area. Please don’t waste it. Please limit the length of your showers.

No smoking inside the building
Utah Clean Air Act prohibits smoking in the entire building. We have a smoking area outside. If you do smoke inside the building, we may charge you $200 cleaning fee, in addition to the fines imposed by the Utah authorities.

No cooking in the room
We serve full breakfast, and there are many restaurants in our area where you can have lunch or dinner. If you do cook in the room, we may charge you $200 cleaning fee.

No pets
We love pets, but for the sake of comfort of all our guests, we do not allow pets inside the building, sorry. (FYI: Pets are not allowed on the trails of Zion National Park either). If you do bring a pet with you, you can arrange with a local pet-sitter to take care of your pet during your visit.

No children under 8
We love children, unfortunately our insurance policy does not allow us to have guest under the age of 8. There are other lodging facilities in our area which do accept families with children, please contact us and we may help you find a suitable place to stay.

Our phone is for emergency use only
No phones are provided in the rooms.  For emergencies, let us know and we’d be happy to assist.

Quiet time is between 10:00 p.m. and 7:00 a.m.
Please keep noise down at night to let other guests have a good rest.

We reserve the right to refuse service to anyone.

Please contact us with any questions regarding our policies